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Posted on April 10, 2012 - by admin

NLEX Launches New Motorist Assistance Program

The onset of the Holy Week marks the start of the Summer holidays and the hottest time of the year, certainly the happy season there is and without doubt, one of  the most stressful holidays of all especially if one takes charge of driving to your choice hotspots or vacation destinations this summer season.

The Manila North Tollways Corporation (MNTC) and Tollways Management Corporation(TMC) which are subsidiaries of the Metro Pacific Tollways Corporation(MPTC),  have launched their latest Motorist Assistance Program dubbed “Safe Trip Mo, Sagot Ko” where a series of motoring assistance program have been launched in response to the heavy influx of motorists during the Lenten season to enjoy safe and hassle-free travel with a package of motoring assistance services.  and corresponding complimentary services have been lined up for the added convenience of the travelling public.

The motoring  public should not get caught up in the escalating mad rush frenzy.”The motoring assistance program is precisely our answer to the needs of motorists during heavy traffic on holidays,” according to Ramon Fernandez, MPTC president and CEO. “We always run the extra mile to excite our customers,”he added. “ The Safe Trip Mo, Sago Ko” program was born out of MPTC’s desire to exceed our customer’s expectations,” added Manila Tollway Corporation’s president and CEO Rodrigo Franco. He disclosed that “all ten tollway service facilities or service gas station along the NLEX AND S There are certain places along the NLEX and SCTEX as well as motorist assistance camps have offered full cooperation for the project.   The “Safe Trip Mo, Sagot Ko” will be carried out in in collaboration with Smart, Shell Petron, Shell of Asia, Caltex, Total, GStar, The Lakeshore, Megas Station and Janburlai. For motorists who might encounter  engine problems along the route, program partners like Petron, Shell or NLEX motor patrol teams are distributing location guide maps which provides emergency road assistance information and mechanic personnel who can identify the trouble of your vehicle.

These facilities vowed to provide free Wi-Fi for laptop, iPad and mobile phone(in eight NLEX selected stations), free charging for all types of mobile phones, free refreshments and other product samples from coolers and personal assistance from SMSK authorities. “These are surely innovations in our services that exceed our customers’ expectations” Fernandez pointed out. In addition, they will extend first aid in mobile medical clinics, emergency trouble shooting on all vehicles and towing for class 1 vehicles to the nearest exit. Twelve service stations will be available to the public; nine fo them along NEX; one at SFEX; and two assistance camps at SCTEX. To ensure public security, the TMC will deploy more patrol teams for quick response to emergency situations. The toll road operators also highlighted the deployment of ambulant tellers at the toll plazas to facilitate transactions and inform the motorists about the express payment scheme. Nine ambulant tellers will be assigned in Balintawak, eight in Mindanao Avenue and 10 in Dau the TMC said. The motorist assistance program kicks off on Holy Wednesday (April 4) until Araw ng Kagitingan (April 9) from 7am to 9pm daily. For assistance and inquiries, motorists may call the NLEX hotlines (02) 3-5000 and (02) 580-8910 or (0920) 96-SCTEX(728-39) for SCTEX. Nlex IS ALSO AVAILABLE ON Twitter for regular updates, just follow @nlextraffic or like the Facebook page “Travel on Great Roads”.   “Safe Trip Mo, Sagot Ko,” is a program where motorists can enliven their journeys to their destinations with the assurance of a safe and hassle free driving experience.  Either way, motorists and the travelling public is assured of a safe and convenient journey to their final destination before one gets embroiled and jack up to the festive holiday vibes on the road.  A safe and enjoyable journey to everybody!